Skills & Competencies for Travel Clerk

Travel Clerk job profile

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JOB SUMMARY for Travel Clerk

Assists with routine travel arrangements.

JOB RESPONSIBILITIES for Travel Clerk

Researches hotel, flight, and car rental availability, confirms reservations and makes itinerary changes as necessary. Communicates travel plans and itineraries. Answers questions about travel policies and process. Ensures that travel needs are met within the constraints of the company travel budget. May coordinate with outside travel agencies.

Travel Clerk SALARY RANGE

BASE 50%
$58,646
TOTAL 50%
$59,610
Job Level
A02
Job Code
OF13000058
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Travel Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Travel Clerk skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Travel Clerk

1 Job Family Competencies – Calendaring
Proficiency Level -2
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Explains the principles and methods of using the electronic calendaring software system.
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Level 2 Behaviors
(Light Experience)
Logs all important reminders, deadlines, time off, and blocks of time in the calendar.
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Level 3 Behaviors
(Moderate Experience)
Prepares the assignment tracking and calendaring of activities in the assigned area.
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Level 4 Behaviors
(Extensive Experience)
Manages multiple calendars using features like "show through".
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Level 5 Behaviors
(Mastery)
Keeps current with updated trends for calendaring applications.
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2 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of obtaining enhanced computer literacy.
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Level 2 Behaviors
(Light Experience)
Logs minor adjustments to the system to ensure optimized computer literacy.
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Level 3 Behaviors
(Moderate Experience)
Modifies the background and layout of presentation slides.
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Level 4 Behaviors
(Extensive Experience)
Facilitates computer literacy training to keep staff abreast with the latest technological tools and processes.
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Level 5 Behaviors
(Mastery)
Develops new programming languages to improve the efficiency of hardware and software programs.
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3 Travel Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Travel Clerk
Proficiency Level - 4
5 Competency for - Travel Clerk
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Travel Clerk

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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2 Core Competencies – Time Management
Proficiency Level -3
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Discusses workplace barriers and issues that may affect time management.
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Level 2 Behaviors
(Light Experience)
Collects and compiles information in an organized manner to finish tasks efficiently.
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Level 3 Behaviors
(Moderate Experience)
Handles workplace obstacles to maintain focus and manage time efficiently.
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Level 4 Behaviors
(Extensive Experience)
Improves processes to organize workloads of teams efficiently.
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Level 5 Behaviors
(Mastery)
Keeps current on the latest working models on time management to drive organizational productivity.
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3 Travel Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Travel Clerk
Proficiency Level - 4
5 Competency for - Travel Clerk
Proficiency Level - 5

Summary of Travel Clerk skills and competencies

There are 0 hard skills for Travel Clerk.
8 general skills for Travel Clerk, Calendaring, Computer Literacy, Data Entry, etc.
6 soft skills for Travel Clerk, Attention to Detail, Time Management, Followership, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Travel Clerk, he or she needs to be skilled in Attention to Detail, be skilled in Time Management, and be proficient in Followership.

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